I’ve recently had a flurry of meetings with account managers and other representatives from a number of our subscribed databases and journals. It struck me how often I had to explain certain things about the higher education environment which I had incorrectly assumed account managers would already know about. So here’s my wish list.
What I wish vendors knew about academic libraries
- The serials crisis
- Older and newer universities – effect on incomes, assets, (perceived?) status
- Jisc banding and differentiated pricing
- Student fees and their contribution to universities’ funding (it’s only part of the picture)
- Effect of international students and their higher fees
- Lifting of the cap on undergraduate numbers from September 2015 and effect on recruitment & revenue
- Not all universities teach all subjects (so don’t try to sell me something we don’t need…)
- Other factors affecting budgets: VAT, exchange rates
If vendors knew about these things, perhaps they wouldn’t be so surprised when I tell them about shrinking budgets that can’t cover what we had this year, let alone allow for new subscriptions. Or that I don’t want a free trial if there’s no hope of responding to positive feedback with access next year. Or that I am not interest in Resource Y, however fabulous, because we don’t teach that subject.
What else would you add? Let me know in the comments!